Get in Touch With Us

Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us we missed a site worth reviewing? This is the page for that. Below is how to reach us and what we can actually help with.

The Best Way to Reach Us

Email is the most reliable channel we have. Send us a message at [email protected] and a real person on our team will read it. We don't run this inbox through a bot, so replies take a little time, but every message gets looked at.

If you can, tell us upfront what your message is about — a bonus that's changed, a state exclusion that looks out of date, a general question, or feedback on a review. That helps us route it to the right person and get back to you faster.

What We Can Help With

• Bonus or terms corrections — Welcome offers, Gold Coin package pricing, and redemption terms at sites like Crown Coins, Spinblitz, Lone Star, and the others we cover change often. If you've noticed one of our listed offers no longer matches what a site is showing, let us know and we'll check it.
• State availability questions — Which states can access a given sweepstakes casino is a moving target, with new restrictions appearing most years. If you've had trouble accessing a site we've listed from your state, tell us and we'll look into whether our information needs updating.
• Redemption or account issues — We're an independent review site, not the casino operator, so we can't process withdrawals or resolve account disputes. For anything tied to your actual account — verification, a stuck redemption, a locked balance — you'll need to contact that operator's own support team directly. We're happy to point you toward the right general area if you're not sure where to start.
• Suggestions for sites to review — If there's a sweepstakes or social casino you think belongs on this page, or on our page covering trusted non-GamStop casinos in the UK, send it our way. We can't promise coverage, but we do read every suggestion.
• Responsible play concerns — If you or someone you know is struggling with sweepstakes play or coin purchases, please say so in your message. We'll point you to appropriate resources, including the national problem gambling helpline, and we take these messages seriously.
• Advertising and partnership enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.

What We Can't Do From Here

A few things fall outside what a contact form or inbox can fix. We don't hold customer funds, issue redemptions, or have access to any individual's casino account, so questions about a specific balance, a pending withdrawal, or identity verification need to go to the operator in question — usually through the support link inside their own site or app. We also can't confirm eligibility for a bonus on someone's behalf, since offers and their conditions are set by each operator and can change without notice on their end.

How Our Ratings and Recommendations Work

Some of the sites featured on this page pay us when a reader signs up through a link here — that's how independent comparison sites like ours stay running. It doesn't change where a site lands in our rankings or what we say about it in a review. We look at the same practical things for every operator: the honesty of the welcome offer, how the free-play Gold Coin and redeemable Sweeps Coin balances actually work, redemption minimums and typical payout speed, game library size, mobile access, and whether a site is upfront about which states it excludes. If you ever think an offer or a claim on this site doesn't hold up, that's exactly the kind of thing we want emailed to us.

A Quick Reminder on Age and Responsible Play

Everything we review is intended for readers who are 18 or older, and some operators set their own minimum age at 21 — always check before signing up. Sweepstakes casinos let you play with no-cost Gold Coins and, separately, Sweeps Coins that can be redeemed for cash prizes; no purchase is ever required to enter or to redeem. If you contact us with a concern about your own play, or someone else's, we'll treat it seriously and share information on tools like deposit limits, cooling-off periods, and self-exclusion, along with the national helpline, 1-800-GAMBLER.

What Happens After You Send a Message

1. Your email lands with our editorial team, not a support queue for any casino brand.
2. We read it and, where needed, check it against the current terms on the operator's own site before replying.
3. You get a personal reply — not a template — though during busier periods it may take a bit longer than usual.

Thanks for taking the time to reach out. Whether it's a correction, a question, or just a tip on a site we haven't covered yet, it genuinely helps us keep this page useful for the next reader comparing sweepstakes casinos.